ik33 Privacy Policy

2. What Information We Collect

We may collect the following types of information when you create an account on ik33 and when you use our services:

2.1 Information You Provide Directly

• Full name and date of birth (for age verification)
• Email address and login credentials
• Residential address
• National ID card or passport details (when identity verification is required)
• bKash, Nagad, Rocket, or Upay account numbers (for transactions)
• Information about your preferences and settings

2.2 Automatically Collected Information

• IP address and device information
• Browser type and operating system
• Website visit times and activity logs
• Information collected through cookies and similar tracking technologies
• Information about the user's playing patterns and tendencies

2.3 Information Received from Third Parties

In some cases, information may be collected from trusted third-party organisations for identity verification or fraud prevention. In such cases, we collect only the relevant information and store it with the highest level of security.

4. Information Sharing and Disclosure Policy

ik33 does not sell, rent, or transfer your personal information to third parties for any commercial purpose. However, information may be shared in the following limited circumstances:

4.1 Service Providers

Trusted technology and service provider companies contracted with us (such as payment processors and IT security services) may access only the information necessary to fulfil their specific responsibilities. These organisations are required to operate in accordance with our privacy standards.

4.2 Legal Obligations

Relevant information may be disclosed to comply with a legal order from a competent authority or a court order. Such disclosure may also apply to protect the legal rights of us or our users.

4.3 Business Transfers

In the event of a corporate merger, acquisition, or asset transfer, user information may be transferred. In such cases, we will provide advance notice, and the new controlling party will be required to comply with the terms of this privacy policy.

6. Data Protection and Security Measures

ik33 applies industry-standard security measures to protect your information. Our security infrastructure operates on the following levels:

• SSL Encryption: All data exchanged between the website and servers is protected by robust encryption technology.
• Data Storage Protection: Stored information is kept in encrypted databases and undergoes regular security audits.
• Access Controls: Only authorised personnel can access the necessary information, and every access is logged.
• Regular Security Testing: Regular penetration testing is carried out to identify vulnerabilities in the system.
• Two-Factor Authentication: A two-factor authentication option is available for additional account security.

However, no method of transmitting or storing information on the internet is completely secure. We make every effort, but we cannot guarantee absolute security of your information. Use a strong password to protect your account and never share it with anyone.

8. Your Rights and Choices

You have the following rights under this privacy policy:

8.1 Right to Access Information

You can request to know what personal information we hold about you. We will respond to this request within a reasonable time.

8.2 Right to Correct Information

If you believe any of your information is inaccurate or incomplete, you can request a correction. This can be done through your account settings or by contacting the support team directly.

8.3 Right to Delete Information

In certain circumstances, you can request that your information be deleted. However, we may be required to retain some information due to legal obligations.

8.4 Right to Withdraw from Marketing Communications

You can unsubscribe from promotional emails or marketing communications at any time. This can be done via the link provided in each email or by contacting support.

8.5 Right to Object to Data Processing

You can object to the processing of your information for specific purposes. We will carefully consider your request and take reasonable action.

10. International Data Transfers

Our servers and infrastructure may be located in various countries. Your information may be processed or stored outside of Bangladesh. In such cases, we ensure that:

• Transferred information will receive protection equivalent to this policy.
• Applicable international data protection standards will be followed.
• The receiving party will be legally bound to maintain confidentiality.

12. Responsible Gaming and Data Use

Responsible gaming is a core principle at ik33. We can analyse information about your gaming behaviour to identify potentially problematic behaviour and take protective measures.

Visit our Responsible Gaming page to learn more about deposit limits, session limits, or self-exclusion options. These features work while fully maintaining your privacy.